Returns + Exchanges

 

RETURN POLICY

  • Direct refund to your bank account. Merchandise must be returned within 30 days to receive refund.
  • The refund amount is the amount paid for merchandise after all discounts are applied.
  • Merchandise must be returned new, unused, and in original packaging.

  

 

HOW TO RETURN

 

Please send an email to Info@caseismylife.com to request return. Please include your reason for returning.

 

Return address:

Caseismylife Inc.

281 S Park Rd,

Thornhill, Ontario, CANADA

L3T 7W1

  

CHANGE YOUR ORDER

You can change your order by yourself within 60min after you made your order.

For order made between 60min - 12h:

Please send your request to info@caseismylife.com (We can't 100% guarantee that your order can be changed).

For order made after 12h:

Unfortunately, change order are not available. Items can only be returned for a refund. If you would like a replacement item, please place another order online.

 

PRICE ADJUSTMENT

We're happy to issue a one-time price adjustment for an item from our website if it goes on sale within 7 days of your order shipment date. A refund for the price difference will be issued back to the original form of payment.

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